Frequently Asked Questions

  • Yes, we are fully insured and bonded for your peace of mind and protection.

  • Our Regular Clean is a surface level clean designed to maintain a high level of cleanliness for our recurring customers.

    Dusting. Wiping. Scrubbing. Vacuuming. Mopping.

    Your cleaning team will come back how ever often you like, leaving only a fresh, clean home in their wake.

  • Absolutely. All of our cleaning professionals undergo thorough background checks and are trained to uphold the highest standards of professionalism and integrity.

  • We currently serve residents of Halifax, Dartmouth, Bedford, and surrounding areas.

    If you live outside of these areas, please contact us at 902 706 8422 or hello@sudsclean.ca and we will do our best to accommodate you.

  • Suds is a living wage employer, and all of our team members are compensated fairly for their work.

    While tipping is entirely optional, it is a meaningful way for customers to show appreciation for a job well done. All tips go directly to your cleaning team.

  • It is your choice to decide if you'll be at home when our specialists arrive, depart, or during the cleaning. For your initial Suds cleaning, we recommend an introduction to establish a personable relationship with your home specialist.

  • We offer both one-time and recurring cleaning services. While we have service plans for regular cleanings, there is no obligation to sign a long-term contract. You have the flexibility to choose the frequency that suits your needs.

  • No, we come fully equipped with our own professional-grade, eco-friendly cleaning supplies and equipment.

    However, if you prefer to supply a specific product for us to use, kindly mention it in the "Special Instructions" section of our online booking form.

  • Yes, we prioritize the use of eco-friendly and non-toxic cleaning products.

    Our team is committed to creating a clean and healthy environment for your family, including your pets and children.

  • Life happens! And so do cancellations.

    As much notice as possible is appreciated.

    A 100% cancellation fee will be charged with less than 24 hours notice, and 50% with more than 24hrs notice.

  • For the health and safety of our team, we do not service homes with mold or pest issues. If these issues are not disclosed prior to our arrival, we reserve the right to refuse work and a full cancellation fee may apply.

    Additionally, the following are not part of our service offering:

    • Mold removal

    • Cleaning of animal feces or bodily fluids

    • Pest removal/infestation cleaning

    • Full ceiling or wall washing

    • Exterior cleaning (garages, patios, balconies)

    • Dishwashing

    • Crawl spaces

    • Unfinished spaces

    • Moving heavy or fragile furniture

Unanswered Question?

Let us know and we’ll get back to you ASAP!